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Vi - Vodafone Idea Store

  • Vi Store Siliguri

  • Rating & Reviews

    4.6

    Customer Reviews

    • Anirban Chatterjee
      Posted on: 13-05-2026
      Rated
      • 5

      I visited the Vi Store today regarding a very complicated SIM-related issue. Honestly, I am extremely impressed with the level of service I received from Mrs. Lakshmi Paul. She handled my issue with incredible patience, dedication, and professionalism. Even after continuously working on the problem for nearly 7–8 hours, she never lost her calm and kept trying until my issue was finally resolved successfully. During this entire time, many other customers also visited the store, and she assisted each one of them with the same care and sincerity. I have visited many service centres before, but I have rarely seen such commitment and customer-focused service. Mrs. Lakshmi Paul truly stands out for her hardworking nature, polite behaviour, and willingness to go the extra mile to help customers. A big thank you and heartfelt appreciation to Mrs. Lakshmi Paul for solving my problem. Kudos to her and the entire team! Truly one of the best customer service experiences I have ever had.

    • Asha khobaragade
      Posted on: 06-05-2026
      Rated
      • 5

      Good service by Laxmi Paul

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  • City Plaza, Ground Floor, 2nd Mile
    Sevoke Road
    Siliguri - 734001
  • Opposite Payal Cinema Hall
  • Vi Store
  • Call Get Directions
Rating & Reviews
  • 4.6
View All
  • Anirban Chatterjee
    Posted on 13-05-2026

    I visited the Vi Store today regarding a very complicated SIM-related issue. Honestly, I am extremely impressed with the level of service I received from Mrs. Lakshmi Paul. She handled my issue with incredible patience, dedication, and professionalism. Even after continuously working on the problem for nearly 7–8 hours, she never lost her calm and kept trying until my issue was finally resolved successfully. During this entire time, many other customers also visited the store, and she assisted each one of them with the same care and sincerity. I have visited many service centres before, but I have rarely seen such commitment and customer-focused service. Mrs. Lakshmi Paul truly stands out for her hardworking nature, polite behaviour, and willingness to go the extra mile to help customers. A big thank you and heartfelt appreciation to Mrs. Lakshmi Paul for solving my problem. Kudos to her and the entire team! Truly one of the best customer service experiences I have ever had.

  • Asha khobaragade
    Posted on 06-05-2026

    Good service by Laxmi Paul

Parking Options

Parking Options

  • Paid parking on site
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Payment Methods

  • Cash
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  • Visa
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About Vodafone Idea Limited

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is amongst India’s leading telecom service providers. The company holds a large spectrum portfolio including mid band 5G spectrum in 17 circles and mmWave spectrum in 16 circles. The Company provides Voice and Data services across 2G, 4G and 5G platforms and is expanding 5G services across 17 circles. To support the growing demand for data and voice, the Company is committed to delivering delightful customer experiences and contributing towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The company offers products and services to its customers in India under the TM Brand name “Vi”.
The address of this store is City Plaza, Ground Floor, 2nd Mile, Opposite Payal Cinema Hall, Sevoke Road, Siliguri, West Bengal.

Blog

Social Timeline

For the calls that turn bad days around. 💛🫂 #Vi #StrongNetwork https://t.co/k5YTWEgzLT #Vi #StrongNetwork

Posted On: 11 Jan 2026

Puri family ki savings karwai hai Vi Max Postpaid Family Plan ke saath. Ab koi papa ko samjhao meri importance. 😌 #Vi #ViMaxPostpaid #WhatsappStatus #WhatsappStatusTrend https://t.co/1BcOEHfBIA #Vi #ViMaxPostpaid #WhatsappStatus #WhatsappStatusTrend

Posted On: 08 Jan 2026

Hi Ajay! That’s not the experience we want for you. For privacy reasons, I advise that you delete your number from our timeline - Swathi https://t.co/fuKV0H8zIF

Posted On: 04 Jan 2026

Hi Ali! I have shared some information in DM, and request you to kindly check the same. Also, for privacy reasons, I advise that you delete the given screenshot (number) from our timeline - Pooja

Posted On: 08 Jan 2026

Thanks to you, Vi is now the highest-rated telecom brand on Google Business Profile. Your feedback motivates us to continue upholding the highest service standards. . . #Vi #GoogleBusinessProfile #CustomerService #ViPostpaid https://t.co/GCBW4VMCw3 #Vi #GoogleBusinessProfile #CustomerService #ViPostpaid

Posted On: 07 Jan 2026

we'll deliver your Vi SIM at your home. Additionally, request you to also share your full name, mobile number, pin code & the connection type that you're looking for (Prepaid/Postpaid) <2/2> Swathi https://t.co/fuKV0H8zIF

Posted On: 31 Dec 2025
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