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Vi - Vodafone Idea Store

  • 3.9
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  • Hamid Shaikh
    Posted on 04-08-2025

    Excellent service given by mamta rathore.. thank you 🙂

  • Vivek Dubal
    Posted on 23-07-2025

    had been trying to reactivate my Vodafone Idea (Vi) SIM for the past 5–6 months. I reached out to various stores and customer care, but no one could resolve the issue — until I got connected with Mamta from the Vi team. What truly impressed me was that even after store hours, Mamta didn’t turn me away. She listened to my problem calmly and assured me that she would take care of it. Despite the store being closed, she continued to assist me and even offered me water and coffee while I waited. This level of professionalism and empathy is rare. Thanks to her efforts, my SIM was reactivated within 24 hours. Mamta went above and beyond to make sure I was taken care of, and that’s what real customer service looks like. Thank you, Mamta, and thank you Vi, for having such dedicated team members!

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