Vi - Vodafone Idea Store

Very cooperative and helping staffs . Good service. Thank you 😊

Customer support Team, I visited the Vi Store in Pathanamthitta recently for a SIM issue that had been troubling me for days. My SIM suddenly stopped working and I was worried about losing important calls and OTPs. At the store, I was assisted by Hashim, whose approach was calm, polite, and very helpful. Instead of rushing, he patiently listened to my problem and quickly checked my SIM status. He explained the issue in simple terms and suggested the best solution without pushing unnecessary plans. Within minutes, he processed a SIM replacement and ensured it was activated properly. He also guided me on Vi app features to manage data, recharge, and check offers easily. What stood out was his friendly attitude and genuine effort to solve my problem. The whole experience felt smooth and stress-free. Thanks to Hashim and the Vi Store Pathanamthitta team, my issue was resolved the same day. I truly appreciate their quick support and customer-first service.🥰